YOUR RENTAL INCLUDES
Unlimited mileage, Local taxes, Insurance (Collision Damage Waiver, Theft Protection, Third Party Liability), Airport Surcharge, 24 Hour Road assistance, First Additional Driver, Deliveries and collections within offices Minsk downtown and Minsk airport
Winter tires ( in period from 1th November to 30th April)
YOUR RENTAL EXCLUDES
Fines, Toll Fees & Parking charges
Additional equipment (Like: child seat, navigation system (GPS)) requested at time of booking or purchased locally and extra services (Like: additional driver, out of hours fees and one way rentals).
TERMS & CONDITIONS
DRIVING AGE AND DRIVER LICENSE REQUIREMENTS
The minimum driver age required is 18.
The maximum driver age is 75.
Driving license must be held for at least 1 year.
Young driver surcharge applicable for driver age from 18-21 inclusive: 15.00 USD per day to a maximum of 120.00 USD per rental.
When collecting a car the principal driver & any additional drivers will need to provide a full driving license on their name.
A valid passport (or ID card, if it is written in roman characters and only for EU countries), air-tickets may be required.
EU citizens must produce a driving licence and either passport or identity card to pick up the car. All documents must have been issued at least 12 months before pick up.
Non-EU citizens must produce driving licence as well as an International Driving Permit (or a certified translation of their driving licence issued by their embassy or consulate) and either passport or identity card to pick up the car. All documents must have been issued at least 12 months before pick up.
U.S. and Canadian citizens must produce a driver's license and international driver's license as well as either passport or identity card.
The costs for fuel during the rental payable by the renter and are not included in the rental price. The vehicle must be returned with the amount of fuel in the tank, with which is received. The missing fuel is paid on the spot at the price of 1.50 USD per liter.
CROSS BORDER POLICY
Travel outside country must be noted & confirmed at time of booking and at least 5 days prior to commencement. Vehicles are not permitted to travel on ferries or to any island locations without pre-approval from Booking Group.
Cross border rentals are available for additional charge of 10.00 USD per day, maximum 40.00 USD per rental. Cross border penalty is 200.00 USD.
Vehicles may be driven within Belarus, Russia, Poland, Lithuania, Latvia.
Your rental with normally will include collision damage & theft protection waivers. Collision Damage Waiver will waive your liability to pay for any damage caused to the vehicle during the period of rental. Theft waiver provides coverage for the theft or damage resulting from attempted theft of the vehicle, its parts and accessories up to their full value and any loss that our car rental partner may occur. Both are subject to certain exclusions. Your liability is waived subject to you paying a charge, referred to as an excess which limits your liability to the cost of the excess only. In the event that the renter has behaved recklessly or negligently or driven under the influence of drugs or alcohol you may be liable for the full cost damage. Please note in common with most car rental policies there are exceptions to cover which may include windscreens, tires, the underside or interior of the vehicle, towing charges & replacement keys. Please check your agreement fully at the time of renting for exact exclusions. Please note a number of options may be available to buy locally, which reduce your risk or can provide further cover to you and your belongings.
PRIMARY DRIVER CREDIT CARD PREAUTHORIZATION
At time of pick up you will be required to leave a deposit to cover the value of the insurance excess. Usually it takes the form of an amount being blocked on an international credit card in the name of the primary driver (cash deposits, maestro, switch visa electron and debit cards are not accepted).
Our company does not accept prepaid, reloadable or virtual credit cards as well as cards not having embossed (raised) characters on the front. Please follow the link and enter first 6 digits of your card number to check the type of your card: http://www.binbase.com/search.html
The blocked amount will be returned in full at the end of the rental provided the vehicle is returned in the same condition as rented.
Excess for car groups is:
200.00 USD for car groups A, B, B1, B2, B3, B4
300.00 USD for car groups B5, C, C1, C2, C3, C4, C5, D, D1
500.00 USD for car groups H, H1, H2, H3, H4, H5, E, E1, G, G1.
We are unable to guarantee a particular make, model or fuel type of car. If, at time of pickup, it becomes impossible to provide your booked car as shown on your rental, a similar or upgraded car will be provided by the supplier.
CUSTOMER SERVICE QUERIES
If for any reason you are dissatisfied with any aspects of your rental, you must report your concerns at the time locally to the car rental company. If you are still not happy and wish to make a formal complaint, all complaints also after rental was finished, you must be put in writing to our customer services team at firstname.lastname@example.org. We will make investigation on your behalf. You will receive an acknowledgement of your email within a few days and we endeavor to answer all customer service queries within 28 days of receiving them.
Out of hours fees : 25.00 USD
One way: 90.00 USD within Belarus
Deliveries and collections within Gomel and Minsk city: 10.00 per service
Second additional driver: 5.00 USD per day, maximum 40.00 USD per rental
Child seat: 5.00 USD per day, maximum 15.00 USD per rental
Navigation (GPS): 5.00 USD per day, maximum 50.00 USD per rental
*Please note all additional extras are on request and payable locally to the agent when the vehicle is collected. Any charges payable locally may be subject to local VAT/Sales Tax.